Customer Relations Representative - State Farm Agent Team Member
Full Time • Louisville, KY
Responsive recruiter
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my State Farm agency in January 2007 as a scratch agent, meaning I built my business from the ground up with no assigned policyholders. Today, I have a strong, close-knit team, including two full-time members, one part-time in-office (my wife, Sally), and another part-time remote team member.
I opened my State Farm agency in January 2007 as a scratch agent, meaning I built my business from the ground up with no assigned policyholders. Today, I have a strong, close-knit team, including two full-time members, one part-time in-office (my wife, Sally), and another part-time remote team member.
Our office culture is fun, competitive, and supportive, with no micromanagement. We love talking sports—youth, college, and professional—and pushing each other to succeed. Training includes licensing support, computer-based learning, shadowing experienced team members, and hands-on mentorship with me. We celebrate workiversaries and birthdays with office lunches, and I believe in rewarding hard work—this year, I’m sending both full-time team members to our condo in Destin for a well-earned getaway.
Benefits include a $50K life insurance policy paid by me, a retirement plan once qualified, paid time off, and flexibility for family schedules.
With over 22 years in Insurance & Financial Services and 18 years as a State Farm agent, I bring a wealth of experience. I graduated from the U.S. Naval Academy, served as a Navy pilot flying helicopters, and later became a flight instructor before retiring from the Navy Reserves in 2015. My wife and I are actively involved in our church and support HighPoint Charitable Services in La Grange. If you're looking for a supportive and growth-focused environment, we’d love to have you on our team!
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Bill Moriarty - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $50,000.00 - $60,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Bill Moriarty - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in historic downtown La Grange, KY.
- Our office is open 9:00 - 5:00.
- I have been a State Farm agent since 2007.
- I am a proud graduate of the United States Naval Academy.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none